Privacy Policy for LVJR Service Solutions Inc.
Effective Date: October 23, 2025
Welcome to LVJR Service Solutions Inc. (“we,” “us,” or “our”). We operate the website lvjrservicesolutions.com and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including SMS communications.
This policy complies with applicable privacy and data protection regulations, including the General Data Protection Regulation (GDPR) and A2P 10DLC requirements for SMS messaging.
1. Information We Collect
Personal Information:
When you request a free estimate, contact us, or opt-in to SMS communications, we may collect personal details such as your name, email address, phone number, and information about your service needs (e.g., plumbing, HVAC, electrical, septic, or general repairs).
Website Usage Data:
We automatically collect information about your interactions with our website, including IP addresses, browser type, device information, and pages visited. Cookies may be used to enhance your browsing experience and improve website performance.
SMS-Related Data:
If you opt-in to receive SMS messages, we collect your phone number and consent records in compliance with A2P 10DLC regulations.
2. How We Use Your Information
We use your information to:
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Provide and improve our services, including free estimates, maintenance scheduling, and promotions.
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Communicate with you via email or SMS about service updates, reminders, and exclusive offers.
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Analyze website usage to optimize content and user experience.
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Ensure compliance with legal obligations and carrier regulations for SMS campaigns.
Note: We do not share or sell your mobile information to third parties for marketing or promotional purposes. Your opt-in data and consent records are only shared with service partners (e.g., SMS platforms) as needed to deliver our communications securely.
3. SMS Messaging and A2P 10DLC Compliance
By opting in to our SMS services, you consent to receive text messages from LVJR Service Solutions Inc., which may include appointment reminders, service updates, or limited-time offers.
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Program Description: Messages may include information about plumbing, HVAC, electrical, septic, and repair services.
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Message Frequency: Typically 2–4 messages per month.
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Cost: Message and data rates may apply, depending on your mobile carrier.
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Opt-In: You must explicitly opt-in to receive SMS messages, typically through a website form or keyword confirmation.
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Opt-Out: To stop receiving messages, reply “STOP” at any time. You’ll receive a confirmation and no further messages unless you opt-in again.
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Help: For assistance, reply “HELP” or email [email protected].
Disclaimer: LVJR Service Solutions Inc. is not responsible for delayed or failed SMS delivery. Delivery depends on your mobile carrier and network conditions.
All SMS campaigns are registered with The Campaign Registry (TCR) to ensure compliance with carrier and data security standards.
4. Your Rights
You have the right to:
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Access your personal information.
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Request correction of inaccurate or outdated data.
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Request deletion of your personal data, unless retention is legally required.
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Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at [email protected] or call +1 (832) 830-3318. We will respond promptly and in accordance with applicable privacy regulations.
5. Data Security
We use industry-standard security practices, including encryption and secure servers, to protect your information. However, no online system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.
6. Data Sharing
We may share your information with:
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Trusted service providers, such as SMS and analytics vendors, who help us operate efficiently. These parties are contractually obligated to maintain confidentiality.
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Legal authorities, if required to comply with legal obligations or protect our rights.
We do not sell or rent your personal information.
7. Cookies and Tracking
Our website uses cookies to improve functionality and user experience. You can disable cookies in your browser settings or manage preferences through our cookie banner.
8. Third-Party Links
Our website may include links to third-party sites (e.g., partner services or external resources). We are not responsible for their privacy policies and recommend reviewing them before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Effective Date.” Please review it occasionally for the latest version.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (832) 830-3318
🌐 Website: lvjrservicesolutions.com